Specified Commercial Transactions Act (SCTA) Disclosure特定商取引法に基づく表記
1. Legal Entity / Seller (販売業者)
Company Name: Ericwave.online Private Limited
Representative (運営責任者): Allwyn Richard (Founder & CEO)
2 Headquarters Address (所在地): Kempanna Layout, R T Nagar, Bangalore, Karnataka, India (560032)
Global Branch Office: 75963, Hill Fords, 669 Grimes Island, Delaware, West Eleonorefurt, USA-00949 2.
Contact Information (連絡先)
Email Address (メールアドレス): ericwaveonline@gmail.com
Phone Number (電話番号): - India: +91-6383572503 - USA: +1 (202) 931-0118
*Support is provided primarily via email during operational business hours (Mon-Fri, 8:00 am – 8:00 pm)
3. Sales Price (販売価格)Prices vary depending on the custom software scope or specific digital plan selected
. Minimum Plan / Developer Add-ons: From $200 USD (Approx. 30,000 JPY)
Enterprise Software / AI Deployments: Up to $160,000 USD (Approx. 24,000,000 JPY)
*All pricing frameworks are detailed explicitly on our online Plans & Pricing catalog or detailed within custom corporate Master Service Agreements (MSAs).
4. Additional Fees / Necessary Charges (商品代金以外の必要料金)- Transaction Fees: Any international credit card processing fees, bank wire transfer charges, or exchange rate conversion spreads are specified during invoice checkout. - Taxes: Local taxes (e.g., GST or state sales tax) will be clearly indicated on the payment checkout screen if applicable. No shipping or physical delivery charges apply.
5. Payment Methods & Timing (代金の支払方法と時期)- Supported Payment Methods: International Credit Cards, Debit Cards, and Corporate Bank Wire Transfers (ACH/SWIFT). - Payment Timing: Upfront platform plan access requires immediate payment at checkout. Custom enterprise software contracts settle dynamically based on structured, bilateral milestone achievements outlined in individual invoices.
6. Service Delivery / Fulfillment Time (商品の引き渡し時期)- Standard Digital Add-ons: Access configurations, digital dashboard entries, or download authorization keys are delivered entirely online via email or account login within 24 to 48 hours of successful payment confirmation. - Custom Projects / Enterprise Services: Development timelines, deployment dates, and repository transfers are carried out strictly according to the agreed-upon project delivery schedule within the signed contract.
7. Returns, Refunds, and Cancellations (返品・交換・キャンセルについて)Due to the nature of digital, custom-tailored software consulting and intangible technical services, all sales are generally non-refundable once engineering delivery has begun or digital assets are provisioned. - Service Cancellation: Corporate subscription plans can be terminated at any time via individual customer portals, preventing future recurring cycles. - Dispute Resolution: If severe service discrepancies or architecture deficiencies occur, adjustments or financial resolution procedures will be carried out directly according to the SLA terms stipulated inside the master client contract.